Spok Messenger (contact_center)

Spok Messenger

Integration by Spok

Spok Messenger

Improving staff efficiency and patient care with timely communications and critical connectivity

Improving staff efficiency and patient care with timely communications and critical connectivity
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Integration by Spok

Spok® Messenger is an intelligent, FDA 510(k)-cleared software solution that sends critical information and updates from your alert systems, such as nurse call, patient monitoring, and many others to mobile staff on their communication devices. At a high level, it creates an enterprise-wide approach to the management, prioritization, and response to key events. This includes the ability to send messages and alerts to the right people based on your hospital’s procedures, including escalated communications whenever necessary. It also means you can easily manage devices and appropriately allocate staff. Ultimately, being able to reach mobile team members within seconds of a critical alert improves overall workflow, staff productivity, and the comfort and safety of everyone in your facility.

Spok Messenger works with virtually all end user communication devices on the market, which is vital with hospitals supporting more and more devices across the many departments and roles working within them. This capability streamlines cross-departmental alerting workflows, which enables critical information flowing securely and efficiently — all in the interest of top-notch patient care.

Interested in what Spok has to offer? Reach out to Spok at https://resources.spok.com/talk-to-sales for more information. Spok utilizes a perpetual on-premise pricing model. For more details, reach out to Spok at https://resources.spok.com/talk-to-sales.

Spok currently integrates with CUCM, UCCX, UCCE as well as WXCCE and Webex DI. If you are ready to integrate Spok with those Cisco solutions, please reach out to our sales team at https://resources.spok.com/talk-to-sales for more information.

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Spok® Messenger is an intelligent, FDA 510(k)-cleared software solution that sends critical information and updates from your alert systems, such as nurse call, patient monitoring, and many others to mobile staff on their communication devices. At a high level, it creates an enterprise-wide approach to the management, prioritization, and response to key events. This includes the ability to send messages and alerts to the right people based on your hospital’s procedures, including escalated communications whenever necessary. It also means you can easily manage devices and appropriately allocate staff. Ultimately, being able to reach mobile team members within seconds of a critical alert improves overall workflow, staff productivity, and the comfort and safety of everyone in your facility.

Spok Messenger works with virtually all end user communication devices on the market, which is vital with hospitals supporting more and more devices across the many departments and roles working within them. This capability streamlines cross-departmental alerting workflows, which enables critical information flowing securely and efficiently — all in the interest of top-notch patient care.

Interested in what Spok has to offer? Reach out to Spok at https://resources.spok.com/talk-to-sales for more information. Spok utilizes a perpetual on-premise pricing model. For more details, reach out to Spok at https://resources.spok.com/talk-to-sales.

Spok currently integrates with CUCM, UCCX, UCCE as well as WXCCE and Webex DI. If you are ready to integrate Spok with those Cisco solutions, please reach out to our sales team at https://resources.spok.com/talk-to-sales for more information.