Live online communication and collaboration is becoming the "new standard" in more and more sectors because of its many advantages. Online communication is more efficient, cost-effective and sustainable. However, switching to online ways of communicating, working and collaborating is not a simple matter for everyone. Learning Connected designed a user adoption program to guide organizations in the transition from offline to online and hybrid communication with Cisco Webex.

The user adoption program of Learning Connected is context-driven and offers different solutions for diverse customer groups (public sector, commercial sector, education, and (health)care). After all, a teacher teaching online needs different skills than a doctor performing online consultations. The user adoption program consists of the following six building blocks: a quickscan, training program, project management, a toolbox, webinars, and measuring success. By looking at each organization's context and challenges, and tailoring the adoption program accordingly, Learning Connected achieves the best results for each organization.