CallCabinet for Webex Contact Center
CallCabinet for Webex Contact Center
Pioneering compliant call recording and analytics solutions that enable unrestricted business intelligence within any Cisco environment.
Pioneering compliant call recording and analytics solutions that enable unrestricted business intelligence within any Cisco environment.
Transform conversations into business intelligence with CallCabinet’s cloud-native call recording & analytics. Advance business success with future-proof regulatory compliance, next-gen conversation analytics with custom business intelligence reporting as well as QA automation tools.
CallCabinet supports Webex Contact Center, as well as Webex Meetings, Webex Calling, Webex Go, CUCM, HCS, and Cisco BroadWorks.
Plans include:
- Unlimited recordings & storage
- 256-bit AES rotating encryption (military-grade data security)
- Data redundancy & resiliency
- Global data sovereignty
- True multi-tenancy
- Custom retention policies
- Multi-factor authentication
- Granular user permissions
- Call playback, flagging, tagging, notes
- Agent/team grouping capabilities
- Custom analytics dashboards
- API support *Multi-language support
- Global support
To get started you need a Webex and a CallCabinet license. Find pricing info on CCW or connect with us at https://www.callcabinet.com/contact-us/ for more information.
Support
Categories
Transform conversations into business intelligence with CallCabinet’s cloud-native call recording & analytics. Advance business success with future-proof regulatory compliance, next-gen conversation analytics with custom business intelligence reporting as well as QA automation tools.
CallCabinet supports Webex Contact Center, as well as Webex Meetings, Webex Calling, Webex Go, CUCM, HCS, and Cisco BroadWorks.
Plans include:
- Unlimited recordings & storage
- 256-bit AES rotating encryption (military-grade data security)
- Data redundancy & resiliency
- Global data sovereignty
- True multi-tenancy
- Custom retention policies
- Multi-factor authentication
- Granular user permissions
- Call playback, flagging, tagging, notes
- Agent/team grouping capabilities
- Custom analytics dashboards
- API support *Multi-language support
- Global support
To get started you need a Webex and a CallCabinet license. Find pricing info on CCW or connect with us at https://www.callcabinet.com/contact-us/ for more information.
